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Guarantor: Osprey Europe Ltd, registered in England and Wales under company number 4881712, with registered address Talon House, Aston Way, Poole, Dorset BH12 4FE, United Kingdom
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Product Description: Osprey products
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Warranty Period: The warranty period begins on the date of purchase and lasts for 30 years.
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Scope of Warranty: This warranty covers any defects in materials and workmanship under normal use during the warranty period. During the warranty period, Osprey Europe Ltd will repair or replace, free of charge, any product or part of a product that proves defective due to improper material or workmanship under normal use and maintenance.
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Legal Rights: This warranty is provided in addition to the consumer’s statutory rights under applicable law. These statutory rights are not affected by this warranty.
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Additional Terms: All claims under this warranty are governed by English law and must be made within the warranty period. In the event of a defect covered by this warranty, please follow these steps:
- Contact us at support@packingpanic.com or use the contact form to receive further instructions.
- Provide a detailed description of the defect, ideally including photo(s).
- Return the product to us. You will receive a return label from us.